How You Show Up Matters: Presence, Perception, and Impact in Business
By Jacqueline B. Muller, LCSWR
Have you ever walked into a meeting and, without a word, felt the entire energy shift—either in a way that lifted the room or drained it or maybe felt awkward?
Presence is powerful. It’s not about being perfect, it’s about being intentional. The way you show up—whether in person, online, or in challenging moments—can shape trust, connection, and result in your work and your community.
Why It Matters
Perception is power. First impressions stick. When you show up prepared and present, you build credibility.
Energy is contagious. Your tone, timing, and attention affect everyone in the room and how they perceive you.
Consistency builds trust. Small, repeated actions—being on time, following through, listening fully, and speaking with intention—accumulate into your personal and professional brand.
Maya Angelou said it best: “People may forget what you said, but they’ll never forget how you made them feel.”
Three Core Areas Where It Matters Most
In Relationships – Whether with clients, colleagues, or community partners, showing up with clarity, authenticity, and empathy strengthens bonds.
In Your Environment – Your workspace, body language, and digital presence all tell a story. Make sure they align with your values.
In Challenging Moments – When things don’t go as planned, people remember how you handled it. Staying calm, accountable, and adaptable builds long-term respect. Following up on what you say you will do also matters and goes a long way with building trusting relationships and professional clout.
Practical Ways to Show Up Intentionally
Pause before reacting. Think about how your comment contributes to your reputation or takes away. Your response is your reputation.
Align your actions with your values. Ask yourself: “Am I showing up as the leader I want to be?”
Practice presence. Make eye contact, put the phone down, and take a moment to ground yourself before important interactions.
This month start showing up with more intention. Small, steady shifts make a big impact.
Your presence is your power. How you show up today can change someone’s view of you and how you do business.
