Jackie MullerEver walk into a business or go to receive a service and immediately feel something? Maybe it’s quiet and calm, or perhaps it’s disorganized, tense, or disconnected. Whatever the case, that first impression—that vibe—sticks.
Jackie MullerConnections are the keystone of good business. Not that “I know a guy kind” of connections. The “I can tell you about this person I know, how good they are at what they do, how passionate and fair they are, I have personally used them or know someone who has” kind of connection. That is where it’s at.
Jackie MullerHave you ever walked into a meeting and, without a word, felt the entire energy shift—either in a way that lifted the room or drained it or maybe felt awkward? Presence is powerful. It’s not about being perfect, it’s about being intentional. The way you show up—whether in person, online, or in challenging moments—can shape trust, connection, and result in your work and your community.
Jackie MullerAny time you speak outside your home, you’re public speaking. Whether it’s a staff meeting, a book club, or a casual conversation at a community event, you're putting your voice out there. Some audiences are bigger than others, sure—but that act of speaking publicly is happening far more often than we realize.